QM Blog

Tradies: How To Say No

We often talk about how we can improve business: fine-tune our customer service and become more efficient with our processes. But when things are going well and you’re in demand, it can pose a different problem: stretching yourself thin. It’s hard to say no, isn’t it? Whether you have a returning customer or you’re keen …

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Your guide to studying a Diploma of Business Administration

Studying a Diploma of Business Administration (BSB50415) can greatly further your career prospects in the business services sector, a field that forecasts significant future growth in employment opportunities. Whether you’re already working as an office or administration manager and want to have your experience recognised, or you’re looking to enter the workforce with practical skills …

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Branding: Marketing Your Business

While word of mouth is often seen as the secret to growing referrals and first-rate service might lead to recurring customers, unless you’re able to effectively market yourself to fend off competition, chances are you’ll struggle to grow. Even with exceptional customer service and strong systems in place, with no branding, your business will find …

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Invest Now, Be Rewarded Later

Taking the leap from part-time side hustle to full time business owner can certainly seem daunting. After all, for many, that includes throwing away the security blanket of a weekly wage and other perks. But with the right investment, any new venture has the potential to thrive.  When you do finally take that plunge, it’s …

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