CHC33015 – Certificate III in Individual Support – RPL

16 Jul CHC33015 – Certificate III in Individual Support – RPL

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

What's involved?

1. Free Skills Assessment

You need to have valid industry experience in order to qualify for this RPL program. When you first touch base, we will help you identify your skills and advise on whether this qualification is right for you. As a rule of thumb if you have more than 2 years experience in your field, then you are likely to be eligible.

2. Evidence Portfolio
  • Valid Identification
  • Resume: We need your resume showing details of your work history, job description including your duties and places you worked in.
  • Reference letters: get a reference letter from your current & past employers detailing your job title, your duties, how long you worked there and any special skills you have. Reference letters should show approximately two (2) years experience (in total)
  • list showing relevant employment history
  • Work samples and documents
  • Letter of employment
  • Medication documents
  • Client feedback/surveys
  • Position description
  • Certificates or transcripts: a certified copy of your past qualification or transcript that you may have studied in the past. This includes any short courses such as first aid courses.
  • Other evidence: it’s a good idea to include any other documents as evidenc, example: rosters, timetables, order forms/documents, strategies, and risk control documents.
3. Skills Check
  1. You will be having a conversation covering questions for each unit with our qualified assessor
  2. The assessor may choose to also perform a practical observation.
  3. Where gap training is required, you will need to complete theory or practical assessments as required. Theory components can be completed from home and practical components can be completed at your work site.
4. Qualified!

All certificates are Nationally Recognised and issued by a Qualify Me! partner college. Now you can grab that licence!


Assistant in nursing

Patient Meals

  • Preparation of table over bed
  • Safe positioning of patients to receive meals
  • Assist with cutting up food and opening packages
  • Physically feeding patients who are unable to do so for themselves under the direction of the RN
  • Refilling of water jugs or making drinks (outside of food service times & routine drink rounds)

Patient Activities of Daily Living

  • Assist patient with showering, bathing and bed washes
  • Assist patient with oral hygiene, brushing teeth, and cleaning of dentures
  •  Assist with dressing and grooming of patients
  • Observation of basic skin integrity & reporting skin condition to the RN
  • Facial shaves of male patients (exclusion: all pre operative shaving)
  • Hair care (exclusion: no prescribed treatments are to be used by the AIN)
  • Nail care (exclusion: cutting or trimming of nails)
  • Washing patients’ faces – including the corners of patients eyes, to remove usual accumulated crusted exudate or discharge
  • Last offices to be undertaken with an RN or EN

Patient mobility

  • Assist patients to transfer from bed to chair
  • Assists patients to change position in bed
  • Assists nurses with patient transfers and manual handling
  • Re-application of anti-embolic stockings to patient (exclusion: initial measurement & fitting of stockings)

Patient toileting

  • Assists patients to toilet
  • Provides bedpan / urinal
  • Emptying, measuring and recording urine from urine collecting drainage bags.
  • Reports any abnormalities to the RN, for example, increased frequency in passing urine, offensive odour of urine, unusual colouring of urine, unusual consistency of urine, constipation
    and consistency of excreta.
  • Records urine output on fluid balance chart
  • Performs routine urinalysis and reports findings to the RN
  • Maintain confidentiality, privacy and dignity of patients
  • Demonstrate empathy towards patients and relatives
  • Act tactfully and diplomatically with sensitive situations
  • Report conflict to an RN immediately
  • Seek advise on dealing with conflict from the RN
  • Demonstrate safety awareness and report unsafe issues and potential workplace hazards to the RN
  • Report the wandering patient to the RN
  • Encourage independence in respect to delivery of Activities of Daily Living (ADL)
  • Communicate effectively with RNs when reporting and acquiring clinical information and data, for example, stating the amount of drainage from an indwelling urinary catheter (IDC) or amount of fluids consumed by patient
  • Relay messages to patients (exclusion: matters regarding clinical status or condition of the patient)
  • Refer patient inquiries onto the RN
  • Answer call bells in a timely manner
  • Assist with telephone calls as required
  • Immediately report any changes in patient’s physical & mental condition to the RN
  • Reports any patient concerns / complaints to the RN

Environmental maintenance

  • Implements infection control standards with all work undertaken
  • Makes up post-operative beds and arranges bed linen as required
  • Maintains patients’ surroundings and sink area in a clean and tidy manner
  • Keeps the treatment and pan rooms tidy
  • Assists in restocking of the treatment room & linen room/trolley as directed by the RN
  • Arrangement and management of flowers
  • Simple patient errands (exclusion: money changing hands or errands outside hospital grounds)
  • Cleaning washbowls, urinals, and bedpans
  • Mops up spills and notifies the RN if further cleaning is required
  • Assist the nurse to settle patients for sleep and rest periods
  • Assist with bed making and bed making – independently
  • Makes up ‘discharge beds’ in circumstances where a RN or EN would otherwise undertake the task
  • Provides patient escort if deemed appropriate by the RN
  • Provides patient companionship if deemed appropriate by the RN
  • Provides patient surveillance if deemed appropriate by the RN
  • Applies practical intervention procedures for dementia or behavioural problems
  • Attends to simple dressings as explicitly directed, on a case-by-case basis, by the RN. For example, covering a break in skin integrity for site protection, recovering a non-infected, stapled or sutured incision after the incision has been inspected by the RN.
  • Takes and records patients’ observations, temperature, pulse, respirations, blood glucose, blood pressure and pulse oximetry. All information must be recorded on appropriate charts and reported to the RN.


  • Ensures all information and data regarding patients is recorded on appropriate charts and reported to the RN as required
  • Completes patient documentation. AIN may write in the patients’ progress notes, however, the RN must countersign all entries
  • Completes Advanced Incident Management System (AIMS) forms as necessary
  • Ensures that organisational policies and procedures are adhered to at all times
  • Reports all incidents immediately to the RN, for example, verbal/ physical aggression, hazards and complaints from patients/relatives
Home care assistant

Personal Care Assistants (PCAs), also known as home care aides, caregivers, personal care attendants, etc., are persons who are employed to aid those who are chronically ill, mentally ill, disabled, etc. with their daily living activities, including inside their homes, outside their homes, or both. They assist these individuals with physical mobility, personal needs, and therapeutic care needs.

Community care worker

Care workers work in private homes and provide in home support with health issues and daily living tasks such as washing, dressing, eating, transport and budgeting. Duties can also include cooking and serving meals, cleaning, wash, iron and perform other household duties.

Supporting consumers to be more independent at home and in the community is the main objective for workers in Home and Community Care. Succeeding in this objective enhances the quality of life of consumers.

Knowledge Skills and Attributes Aged care workers need:

  • a caring and supportive attitude
  • patience, discretion and a high level of professionalism
  • good communication skills
  • to be physically fit and able to lift heavy objects
  • to be committed to the rights of elderly people


Upon successful completion of this RPL Program you will be awarded a nationally recognised qualification in:

Certificate III in Individual Support

Study Pathways

  • Diploma of Nursing
  • Higher education including University Bachelor Degrees (Subject to Institution entry requirements)

Can I apply?

This RPL and skills recognition program is available to those with local experience or local students that have completed partial studies in Australia. We also have programs to help migrants fast-track their qualifications providing they have relevant experience, qualifications and well aware of the Australian standards and requirements.

Ready to start?

What are you waiting for? Contact Us today. Free call: 1800 765 295

  • Leah chapman
    Posted at 14:34h, 27 November Reply

    Hhowuch is the course x

    • Qualify Me!
      Posted at 00:07h, 30 November Reply

      We offer a best price guarantee meaning, you will always get the best deal with us! Call now for a free consultation 1800 765 295

  • Kelly Scheen
    Posted at 11:28h, 27 January Reply

    Just wondering how long the course takes and the cost?

    • Qualify Me!
      Posted at 12:47h, 05 February Reply

      Hi Kelly,
      Duration of this RPL course would depend on how fast you can accomplish the requirements needed for the course. One of our course advisors will give you a call to discuss.

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