29 May RPL Diploma of Hospitality Management
Over the years you most probably have developed a sound knowledge on how the hospitality industry operates. Skills such as managing and leading your staff, developing business relationships, Inventory control, managing finances, complying with regulatory requirements and maintaining good hygienic practices are possibly second nature to you. If that is the case, then you’re a perfect fit to be eligible for our Diploma of Hospitality RPL (Recognition of Prior Learning) Program.
In this program, we will help you compile a portfolio that clearly demonstrates the skills and experience that you have obtained in the hospitality industry, and fill in any gaps that you may still have. From there we will be able to draw out and map your portfolio to the critiria required for a nationally recognised qualification and award you with a Diploma of Hospitality. No study, no classrooms. Too easy!
1. Free Skills Assessment
You need to have valid industry experience in order to qualify for this RPL program. When you first touch base, we will help you identify your skills and advise on whether this qualification is right for you. As a rule of thumb if you have more than 4 years experience in your field, then you are likely to be eligible.
2. Evidence Portfolio
- Valid Identification
- Resume: We need your resume showing details of your work history, job description including your duties and places you worked in.
- list showing relevant employment history
- reference letters: get a reference letter from your current & past employers detailing your job title, your duties, how long you worked there and any special skills you have. Reference letters should show approximately four (4) years experience (in total)
- photos: The more photos you have the more skills you can show, approx 30 to 40 photographs are needed
- videos:This is a great way to show off your skills. This can show you in a management role in a restaurant or hotel doing what you do best!
- a certified copy of your past qualification or transcript that you may have studied in the past. This includes any short courses such as first aid courses or your food safety supervisor (FSS) certificate
- Other evidence: it’s a good idea to include any other documents as evidence, example: rosters, timetables, stock take documents, stock control spreadsheets, order forms/documents, strategies, food safety and risk control documents
3. Skills Check
- You will be having a conversation covering questions for each unit with our qualified assessor
- The assessor may choose to also perform a practical observation.
- Where gap training is required, you will need to complete theory or practical assessments as required. Theory components can be completed from home and practical components can be completed at your work site.
All certificates are Nationally Recognised and issued by a Qualify Me! partner college. Now you can grab that licence!
A Restaurant Manager ensures efficient restaurant operation and maintains high production, productivity, quality, and customer-service standards.
- Coordinate the entire restaurant operation
- Deliver superior guest services and ensure absolute customer satisfaction
- Respond efficiently to customer complaints
- Enforce and offer the best quality of products possible
- Organise and supervise shifts
- Appraise personnel’s performance and provide feedback to keep them upbeat and productive
- Estimate consumption, forecast requirements and maintain inventory
- Monitor compliance with sanitation and safety rules and regulations
- Control costs and minimize waste
- Successfully promote and publicise the brand
- Nurture a positive working environment and lead by example
- Monitor operations and initiate corrective actions
A sous chef must employ its culinary and managerial skills in maintaining and enhancing customers’ satisfaction.
- Help in the preparation and design of all food and drinks menus
- Produce high quality plates both design and taste wise
- Ensure that the kitchen operates in a timely way that meets our quality standards
- Fill in for the Executive Chef in planning and directing food preparation when necessary
- Resourcefully solve any issues that arise and seize control of any problematic situation
- Manage and train kitchen staff, establish working schedule and assess staff’s performance
- Order supplies to stock inventory appropriately
- Comply with and enforce sanitation regulations and safety standards
- Maintain a positive and professional approach with coworkers and customers
Some of the duties of Motel Manager includes:
- Managing and maintaining lodging facilities, assigning duties to motel personnel, observing and monitoring staff performance and making sure that they adhere to company rules and regulations.
- conferring and cooperating with department managers in order to produce maximum efficiency of the motel, answer questions about hotel polices and services, deal with customer’s complaints and concerns, purchase supplies from outside vendors, and inspect entire motel for cleanliness and attractive appearance.
- Other tasks of motel managers includes coordinating and administering front-office duties; greeting and registering customers and guests; analyzing financial information; collecting payment and recording money earned; receiving and processing advanced payments, as well as interviewing, hiring and firing motel staff when necessary.
Gaming Manager is responsible for supervising gaming tables and gaming dealers to ensure both players and dealers follow house rules and conduct themselves appropriately. Manage day-to-day operations of casino, including cash flow, security management, and customer service
Upon successful completion of this RPL Program you will be awarded a nationally recognised qualification in:
Diploma of Hospitality Management
Advanced Diploma of Hospitality Management
Can I apply?
This RPL and skills recognition program is available to those with local experience or local students that have completed partial studies in Australia. We also have programs to help migrants fast-track their qualifications providing they have relevant experience, qualifications and well aware of the Australian standards and requirements.